Women Cat Eye Eyeglass Frames for Women Optical Glass Frames Retro Pink Tortoise Prescription Eyewear Female Spectacles Leopard Print c3
Customer Reviews
Online Shopping Nightmare: Glitches, Unhonored Promos & Unprofessional Solutions! 😤
Let me tell you about my absolutely terrible online shopping experience, hoping it serves as a warning for anyone considering this site. I faced nothing but frustration: dishonest practices, unhonored promotions, and a website full of glitches that made it impossible to collect the offer. To top it off, there was no 24-hour customer service or a live agent to speak with. It was completely unprofessional. When I finally got a response, what they offered was ridiculous: return my glasses (even though the style and prescription were correct) just to return and reorder them to get the buy-one-get-one promotion they admitted they messed up. A simple credit back to my card? 'Nah, that's too easy,' they effectively said. I felt compelled to leave a review and engage with customer service because they admitted their error, yet offered an inconvenient and unfair solution, and I wanted my rightful discount.
Customer: I'm contacting you again about the BOGO promotion I couldn't apply during my purchase due to your website glitches. Your previous chat agent confirmed the error, but the only solution offered was for me to return my correct glasses and reorder them. That's simply unacceptable. CS Rep: I understand your frustration, and I sincerely apologize for the technical difficulties you encountered on our website that prevented the BOGO offer from applying correctly. Our system's policy for correcting such promotional errors does require a return and reorder to ensure the discount is properly processed. Customer: So, despite your admitted mistake, I'm expected to go through the hassle of returning and reordering? Why can't you just credit the promotional amount back to my original payment method? That's the simple solution. CS Rep: I truly wish we could offer a direct credit in this situation. However, for BOGO promotions, our internal system is set up to apply the discount during the ordering process itself. A return and subsequent reorder is the only way to re-initiate that promotional pricing structure. I understand this is inconvenient, and I genuinely apologize for that. Customer: This is incredibly unprofessional. I shouldn't be penalized with extra work because of your site's glitches. It feels dishonest not to honor the promo with a straightforward solution when the error is on your end.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Online Shopping Disaster to Delight: Cinily.net Restored My Faith! ✨
You know how much I've been loving my new look lately, and a huge part of that is finding the perfect eyewear. If you're looking to add a touch of vintage charm and modern style to your everyday, then you absolutely need to check out these Retro Pink Tortoise Cat Eye Frames. They've genuinely transformed my style and confidence – you won't believe the compliments! Let me tell you about my absolutely terrible online shopping experience recently. I was so utterly frustrated 😤! Their website was full of glitches, making it impossible to apply a BOGO promotion. To make matters worse, there was no 24-hour customer service or a live agent to speak with. When I finally got a response, their solution was ridiculous: return my perfectly correct glasses just to reorder them to get a promotion they admitted they messed up! A simple credit back to my card was apparently 'too easy.' It felt completely dishonest and unprofessional 😭. I was so disheartened, I almost gave up on online eyewear.
After that awful experience, I was really hesitant to try another online glasses store, but I desperately needed new prescription glasses for work. I kept hearing good things about cinily.net and thought, 'Why not give them a shot?' 🤔 I was cautiously optimistic, hoping for a smoother process and a company that actually values its customers.
To my delight, the experience was a complete turnaround! Just like this review I saw said: "Great priced premium glasses quickly? That's what I experienced! Arrived quickly and are exactly what the doc ordered! Thanks!" From start to finish, cinily.net impressed me ✨. The website was incredibly easy to navigate, with no glitches or frustrating errors. I found the perfect pair of Women Cat Eye Eyeglass Frames, and the ordering process was a breeze. Their prices are fantastic, especially for such high-quality eyewear. My glasses arrived quickly, and the lenses are flawless. This is how online shopping should be! I am so relieved and happy with my new glasses and the entire experience with cinily.net. They’ve completely restored my faith in online eyewear shopping! 😃
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